# Subscription payment problem

**URL:** <https://community.cookiecad.com/t/subscription-payment-problem/999>\
**Category:** Uncategorized\
**Created:** [June 29, 2022, 6:39am UTC](https://community.cookiecad.com/t/subscription-payment-problem/999 "2022-06-29T06:39:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![fabiomaticus](https://community.cookiecad.com/user_avatar/community.cookiecad.com/fabiomaticus/32/2241_2.png) [@fabiomaticus](https://community.cookiecad.com/u/fabiomaticus)\
**Post date:** [June 29, 2022, 6:39am UTC](https://community.cookiecad.com/t/subscription-payment-problem/999/1 "2022-06-29T06:39:25Z")

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I try to donate to your site via goggle pay but the system tells me it is impossible to continue. Why can’t I make the payment? I also entered the card details manually, but nothing.

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**Author:** ![CookiecadNathan](https://community.cookiecad.com/user_avatar/community.cookiecad.com/cookiecadnathan/32/145_2.png) [@CookiecadNathan](https://community.cookiecad.com/u/CookiecadNathan)\
**Post date:** [July 1, 2022, 8:49pm UTC](https://community.cookiecad.com/t/subscription-payment-problem/999/2 "2022-07-01T20:49:22Z")

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Hi @fabiomaticus can you please email the issue you are having to [support@cookiecad.com](mailto:support@cookiecad.com)? Please include any error messages or a screenshot if it will be helpful.

Thanks