Since I last printed a cookie cutter it looks like the site has had a revamp. I just went to print a cutter & stamp and this is how it is showing up on the screen. I have never seen this before, is someone able to help me with what is wrong. Even if I change it to ‘cutter’ only it still has this filament thread/webbing all across the cutter. Eeeek - please help
I just sent you an email following up about this, but want to message here in case this is quicker for you! With your original image, I wasn’t able to get the stringing that you’re seeing here. I know you said you had some custom settings - would you be able to share those so that I can try to replicate the issue? I was able to get a cutter and a cutter + stamp working with your image. If it doesn’t work for you, please let me know! Here’s the link to the cutter+stamp: Cookiecad Designer.
Thanks for the email and the message. I have replied to your email just now (I am in Australia, hence the time difference). I clicked on the link you sent me both in the email and message but it still shows as stringing even following those links. Should I uninstall and then install again? I even tried uploading a image I have printed before that was a cutter + stamp and it is now showing this stringing on that image, which is weird as it didn’t before and printed just fine. I might even do up a smaller cutter to do a test print to see how it comes out.
Thank you so much for your help so far, I really appreciate it.