Not importing the entire picture

The photo is what I am importing, it only made the C part of it. Is it because it is not all attached? I am trying to make a stamp of this to stamp on a rectangle cookie.
I can only attach 1 photo here, so I am attaching what I am trying to make.
Help please.

Cookiecad sees this as multiple separate cutters since the parts are not connected, so it is just showing you the largest cutter.

To fix it: Put a rectangle around the design before you upload it that will get it to include all the features.

The rectangle isn’t working either. I’m trying to make majong tiles.
and it gives me this

Screenshot 2023-03-09 214241

using a PNG file vs JPEG was the trick. FYI