Only part of the image is being converted

Cookiecad
#1

new
Hi all! I’m wanting to make this into a stamp. Unfortunately the only thing that is recognized is the ‘R’ at the end. What should I do to have the whole word show up?

#2

This is what app.cookiecad is showing:

image
image1222×622 98.3 KB

#3

Figured it out:

new

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