PNG not uploading correctly

I’ve tried to upload a couple PNG’s, but cookiecad is cutting out parts of it. I’ve attached a copy of the latest PNG and what I get in cookiecad.

This is the screenshot from cookiecad

Screen Shot 2023-01-26 at 9.15.38 PM

Hi, I don’t understand what you mean by cutting out parts of it. It looks like all the segments are there. Do you mean that the interior blades aren’t flush with the outer blade? If you want the interior and outer blades to be the same height you need to set the option “Imprint: Depth from blade” option to 0.

If that is not the problem, could you circle what is missing.

Carol

It’s hard to tell the differences, but I’m adding pictures of another one I’m having issues with. I think it’s because I’m deleting the outer edge, but that’s the only setting I know of to remove that imprint on the inside of the cutter.

This is the PNG I uploaded.

I also don’t see what’s missing. It looks like the whole design is there to me.